Wise Inside™ Customer Service

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WISE INSIDE™ CUSTOMER SERVICE

Below are our current policies on Privacy, Shipping and Cancellations. If you have any questions, please e-mail us.

Feel free to browse and shop our site knowing that your information is secure. We do not sell or share our e-mail lists with any other company or 3rd party. We honor your privacy and appreciate your business.

Shipping Information

We will process orders within 48 hours from the time your order was placed. We will e-mail your if any products are on backorder and inform you of the date the product will be available. We will e-mail shipping date and tracking number.

Wise Inside ships via USPS Priority mail, UPS Ground, UPS 2nd Day Select, UPS Next day air.

We will only collect sales tax on orders shipped to Nevada addresses.

Cancellation Policy

Wise Inside is committed to delivering your product as quickly as possible. A cancellation request must be submitted via e-mail 5 hours after the order was placed to receive a refund.

Heather R. Criswell
Owner & Founder
Wise Inside™

For on-line
orders,
click here or
phone: 408.207.2857

In-Home Sessions

In-home sessions are available to families in need of immediate solutions. Each family has unique circumstances that require specific solutions; therefore, a phone consultation is necessary to identify the amount of hours it will take to resolve your particular issue. Generally, 2 or 3 in-home sessions, approximately 5 hours each, will give your family a strong foundation to build on and the positive results you desire.
A Typical Session Requires 3 Steps:
-Observe and record your family's structure and behaviors.
-Discuss the observation and create a specific game plan tailored for your family.
-Put the plan into action by providing hands on training, in the home, until the desired results are achieved.
I offer an hourly, daily, and “per case” rate. I am also available to travel out of state.
There is no charge for the initial phone consultation.